Jim Rembach

About Jim Rembach

Jim Rembach is the Editor in Chief of the Customer Service Weekly and it's Podcast host. He is President of CX Global Media and the creator of the Call Center Coach Virtual Leaders Academy. As the host of the Fast Leader Show Podcast, he has interviewed hundreds of experts, authors, academics, researchers, and practitioners on various angles, viewpoints, and perspectives for improving the customer experience. He has held positions in retail operations, contact centers, customer support, customer success, sales, and measured the customer experience. He is a certified Emotional Intelligence practitioner, Employee Retention Specialist, and recipient of numerous industry awards.

Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer (Video)

Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer (Video) Donald Hicks Show Description “If you paint the picture and say, look, we're

2020-11-23T09:19:52-05:00By |TV|

Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer | Episode 012

Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer | Episode 012 Donald Hicks Show Description “If you paint

2020-11-23T09:35:12-05:00By |Podcasts|
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