Podcasts

Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer | Episode 012

Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer | Episode 012 Donald Hicks Show Description “If you paint

2020-11-23T09:35:12-05:00By |Podcasts|

Mark Slatin – Sandy Spring Bank: Accelerating Change in a Rapidly Evolving Market | Episode 011

Mark Slatin – Sandy Spring Bank: Accelerating Change in a Rapidly Evolving Market | Episode 011 Mark Slatin Show Description Massive change has been

2020-11-16T21:59:57-05:00By |Podcasts|

Lauren Volpe – QuadPay: Introducing Customer Service Week to a FinTech Startup | Episode 008

Lauren Volpe – QuadPay : Introducing Customer Service Week to a FinTech Startup | Episode 008 Lauren Volpe Show Description How do you introduce

2020-11-12T07:30:44-05:00By |Podcasts|

Bit Rambusch – Dell Technologies: Leveraging Data-Driven Customer Service | Episode 006

Bit Rambusch – Dell Technologies: Leveraging Data-Driven Customer Service | Episode 006 Show Description Majority of customer service is driven by people and culture,

2020-10-21T11:20:04-04:00By |Podcasts|

Philip Bennett – Empire Today: Building a Strong Relationship with the Customer | Episode 005

Philip Bennett – Empire Today: Building a Strong Relationship with the Customer | Episode 005 Show Description Despite the remote work arrangements brought about

2020-10-09T08:37:55-04:00By |Podcasts|

Brett Frazer – Sun Basket: Providing Customers a Cleaner and Healthier Customer Experience | Episode 004

Brett Frazer – Sun Basket: Providing Customers a Cleaner and Healthier Customer Experience | Episode 004 Show Description The customer will always be the

2020-10-08T04:33:26-04:00By |Podcasts|

Gordon Schleffer – Magellan Health: Providing Great Customer Care in Healthcare | Episode 003

Gordon Schleffer – Magellan Health: Providing Great Customer Care in Healthcare | Episode 003 Show Description The contact center industry in healthcare was originally

2020-10-07T04:32:56-04:00By |Podcasts|
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